Shipping and Orders
Shipping Policy
Thank you for visiting and shopping at Works By Kat! We ship all of our orders via Canada Post. You will receive an email update with your tracking number once your order has processed.
Processing and Delivery Times
All orders are processed typically between 2-4 business days, for destinations within Canada. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Additionally, shipping delays (such as those caused by COVID-19, holiday volumes, or inclement weather) may impact your estimated delivery date.
Tracking Your Order
Once your order has shipped, you will receive an email with a tracking number to track your order via Canada Post. Once you receive your tracking number, please allow up to 48 hours for the tracking portal to update.
Customs Fees and Import Taxes (Outside of Canada)
Works by Kat is not responsible for any customs or import fees you may incur during or after shipping (tariffs, taxes, VAT, etc.).
Contact Us
Please use our Contact Us form for inquiries and orders. If you have any questions or concerns regarding your order, feel free to contact us using our form.